3 Common Mistakes Customers Make When Booking a Courier Service

Are you looking to partner up with a courier in NYC; that can take care of your deliveries? Mentioned below are three big mistakes to avoid:

Mistake #1: Requesting the wrong service

Booking a courier service for the first time can be confusing if you’re used to sending packages via the post office. You have numerous options to consider, from express to same-day and next-day delivery services. Despite the similar names, each of these services has a different purpose.

·        Express or rush deliveries are the fastest, sending your packages within one to two hours of the initial order.

·        Meanwhile, same-day delivery guarantees that your packages are dropped off within the day; however, you can’t expect them to arrive at a specific time. Moreover, if you place an order a few minutes before the cut-off time, it will likely be sent the next day.

·        And finally, next-day delivery refers to overnight shipment. Your courier will deliver the goods one day after collection. This service is ideal for products that are not time-sensitive.

It’s essential to understand the difference between these delivery options so you can ensure 100% customer satisfaction.

Mistake #2: Not choosing local couriers

It’s always better to go for locally-based couriers. This is because messengers familiar with your community can deliver goods faster, effortlessly weaving through New York’s busy streets. In addition, they’ll be much easier to contact in case you need to update your orders.

Mistake #3: Not tracking the package

Finally, make sure to take advantage of your courier’s tracking services. As a business, it’s best to stay on top of your deliveries to updates to your customers, too.

Fortunately, top couriers in NYC offer by-the-hour online tracking and management for your peace of mind.

Don’t forget to work with an experienced courier service in NYC to ensure fast and reliable deliveries at competitive prices.

 

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